MS Seller Support Agent with German, French, Spanish or English only - София

Описание

UpSkill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.
We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!
As a recruitment agency, we will provide you with multiple career opportunities and all the information about each one of them. We will answer all your questions in advance, will prepare you for the interviews ahead, and will support you throughout the whole recruitment process.
Our current client is the local partner of a leading global marketing intelligence company. Their mission is to transform the way marketers optimize their marketing performance, business impact, and customer loyalty.
On their behalf, we are currently looking for a MS Seller Support Agent with German, French, Spanish or English only to join their global team in Sofia.

Responsibilities:
• Work with large volumes of historic seller data, extract the required reports and present in a easy to understand format;
• Respond to Seller’s inquiries by mail/chat within the SLAs established;
• Follow-up of assigned cases until a final resolution is reached;
• Maintaining the system of records updated according to established business rules on daily basis;
• Providing the support and guidance as per the norms of the organization;
• Scheduling high-level meetings for complex support requests;
• Provide any other data related support as per client request.
Requirements:
• Previous work experience in a related field;
• Fluent command of German, French, Spanish or English;
• Strong MS Excel skills is a must (Look Up, Pivot table, Power BI, etc.);
• Customer service experience;
• Microsoft MSX CRM experience desired.
The company offers:
• Opportunity to acquire new knowledge and skills in an innovative product sphere;
• Chance to work within a global team of highly motivated professionals in a friendly and dynamic work environment;
• Competitive salary and a remuneration package;
• Opportunity to grow within the global company;
• Dynamic working atmosphere with young people and freedom to fully bring in your individual strengths and skills.


If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!

Please send your CV in English.

Please note that only short-listed candidates will be contacted.
License №2826. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

10.05.2021

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК