Language Support Specialist with Italian

Описание

We are seeking career minded, experienced and motivated individuals for full-time position in the Operations department in our Sofia office, which was established in 2012. This role is primarily focused on conducting KYC and back office transaction processing. Note that direct customer communication will be limited to email correspondence and the role will not require you to provide chat or phone support.

Primary responsibilities includes (not limited to):
• Processing and activating new currency trading accounts
• Reviewing client applications and supporting documentation
• Back office operations: Processing account maintenance requests and transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks)
• Customer service and correspondence (primarily via email)
• Projects and miscellaneous assignments

Requirements:
• Fluency in Italian - (written and verbal)
• Fluency in English – (written and verbal)
• Good communication skills
• Team player willing to work in a friendly team environment
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Knowledge and/or experience in a similar role in a financial services organization is preferred, but not a must
• Good computer skills

Hours: 40 hours/week - Monday to Friday.

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Профил:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)
Обслужване на клиенти / каса

Държава:

България

Населено място:

Адрес:

ул. Хенрик Ибсен 13, Саут Парк Билдинг, ет. 2, София 1407

Дата:

18.01.2022

Организация:

Stratos Support EAD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Stratos Support EAD може да получите ТУК