Team Lead, Invoice to Pay

Описание

Cargotec is a leading provider of cargo and load handling solutions and services with the goal of becoming the global leader in sustainable cargo flow.

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.

Join us for a smarter and better everyday!

We are looking for a Team Lead for MacGregor business to lead the Invoice to Pay (Accounts Payable) team of 10-15 team members and manage the service delivery of this team according to customer's´ needs and expectations.

Main tasks and responsibilities:
Lead & develop a team of 10-15 team members (depending on the area); represent team interest in management forums
Manage team resources against skills, workload and availability. Own training plan and its execution
Manage team performance, meet process SLAs and KPIs, oversight of third parties performance. Responsible to collect data and comment on deviations; provide action plan to improve KPI's if needed
Build positive working relationships with MacGregor business
Drive continuous improvement opportunities; implement improvement programmes when necessary
Approve transactions for specific territories; be operationally responsible for the end-to-end process as per the defined scope
Receive and resolve employee inquiries from first line specialists when specific, in-depth functional knowledge is required and escalate if required
Provide improvement ideas for the ITP processes to the MacGregor Solution and Process Owners
Provide support to the Solution Owners and Process Owners
Build positive working relationships with the Local BA customers and end-users
Drive the customer-centric culture and service delivery
Provide timely and accurate reporting per agreed reporting schedule
1st escalation point for process-related issues, own quality checks and their reporting
Manage the relationship with relevant partners, constant focus on customer satisfaction and manage customer expectations.
What you’ll need to succeed:
Master degree in finance or business
+ 5 years of experience of which 1-2 years in a supervisory role in ITP (preferably from a Shared Services/BPO environment)
Strong experience in operations in the ITP area
Experience with simple to complex query handling
Good understanding of internal controls & risk management.
Strong customer service focus and interpersonal skills
Strong analytical, problem solving and organisational skills
Ability to work under pressure to strict deadlines
Knowledge about RPA, ERP/Cloud solutions are preferred
Full professional proficiency of written and oral English required
Staff management, direction setting, performance management, internal HR processes awareness.
You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition we also offer:
Attractive compensation package
Company sponsored medical insurance program
Food vouchers
Work-life balance – 25 days paid vacation, company events
Transportation allowance
Performance-based bonuses
Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.
Interested to join?

If you are excited about this opportunity, please submit your application and CV in English.

Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Административен персонал

Категория:

Финанси
Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

София, Бул. Витоша 89Б, Милениум Център, етаж 8

Дата:

18.01.2024

Организация:

Cargotec Bulgaria
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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