HR Business Partner
Детайли
Описание
HR Business Partner#FEEL GOOD WITH US!
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
Your responsibilities:
Active participation in all internal activities related to the engagement of all team-members and influencing the attrition in the company
Conduct face-to-face onboard meetings with all new joiners
Implementation and management of Corporate HR strategies, policies and projects
Support the Payroll department and ensure the administration processes
Provide information about the social benefits of the company
Ensure regular meetings with the employees to explore their needs and well-being of the company, as well as give information about personal training needs, career development, CSR programs, etc.
Handle retention conversations and provide retention options
Conduct exit interviews with the leaving team members
Ensure TIE team-members’ integration
Monitor and control performance review process – perform changes in Salesforce, training, create reports as well as active participation in performance review meetings
Update internal career page
Participation in internal open positions interviews and feedback sessions with rejected agents
Qualifications and requirements:
Relevant experience in HR field
Excellent communication skills
Have excellent communication skills and ability to understand and relate to people at all levels in the company
Empathic personality, oriented toward providing advice, support and guidance
Able to work well autonomously and cope with unclarified information
Excellent PC skills, including MS Word, Excel, PowerPoint, Internet etc.
A very good level of English
Our offer:
Opportunities for growth and positive working environment
Strong remuneration package and additional incentives
A nice place to work with great international culture
Supporting work-life balance
Additional health insurance
Continuous support and learning
We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!
We are looking for you! Join our team in Plovdiv! Send us your CV!
* Please note that only shortlisted candidates will be contacted.
Изисквания към кандидата
Езикови познания:
Английски език
Трудов опит:
С професионален опит от 1 - 3г.
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Административен персонал
Категория:
Човешки ресурси
Държава:
България
Населено място:
Гр. Пловдив
Адрес:
гр. София 1000, ул. "Алабин" 1,Телъс Тауър
Дата:
22.05.2018
Организация:
TELUS International Europe
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
