Administrative Coordinator With German

Описание

Adecco is a Fortune Global 500 Company and the global leader in HR Services. With more than 33 000 full-time employees in 60 countries and territories worldwide, The Adecco Group provides over 1 million people around the world with career opportunities, guidance, and insights.

For one of our most trusted clients we are looking for: Administrative Coordinator With German

Job responsibilities:

• Assess claims under company’s Insurance plans
• Analyze claims made against the relevant policy wording to determine cover
• Deliver superior customer experience
• Operate within the company’s policies and guidelines
• Delivers agreed Key Performance Indicators (KPIs) to achieve business objectives, including call answer rate, productivity & quality targets to ensure defined Service Level Agreements (SLAs) are met
• Proactively handle escalated calls and ensure complaints are resolved, where possible, and logged in accordance with business policy and meet FCA guidelines.

Requirements:

• Fluent German and English languages
• Previous experience in customer service will be considered an advantage
• Computer literate
• Strong communicator at all levels; verbally and written to build and maintain internal and external relationships
• Good numeracy, literacy and attention to detail
• Takes ownership for personal growth, this includes being open & responsive to feedback, being self-aware, self-reflective, displaying personal initiative and ensuring industry knowledge is kept up to date

The offer includes:

• Excellent working conditions and remuneration package
• Stability
• Opportunity for a career path in an international company

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment №1814 from 08.12.2014

#German #Немски

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Администрация

Държава:

България

Населено място:

Гр. София

Адрес:

1766, София, Бизнес Парк, Сграда 11A, етаж 2

Дата:

28.11.2018

Организация:

Adecco Bulgaria Ltd
Агенция за подбор на персонал

Детайли за организацията:

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