Account Director
Детайли
Описание
Astrea Recruitment was found in 2007 with one principal mission – to be different.We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction represents our business card.
We are now actively looking for a customer support representative for one of our clients: a well-recognized company focused on process transformation and optimization – is seeking candidates for a role with core functions for their business structure– Account Director. The position includesleading all activities related to constructing and implementing operational objectives, creating the business concept of the respective account and maintaining optimal service level at any given moment.
Essential duties and responsibilities:
*Leadand mentor the account’s operational department by building strong relationships and driving engagement;
*Ensure performance levels are met by participating in the staffing process and supporting talent management;
*Optimize the business intelligence reporting and the performance management and monitoring process;
*Carry out strategies for outstanding levels of performance in order to meet and exceed client’s expectations and align with the company’s direction;
*Maximize operational efficiency by focusing on the continuous improvement process.
Our client’s requirements:
* Hands-on client management experience in multinational environment;
* 5+ years of experience on a management level role in operational process supervision in the BPO field;
* Strong leadership development skills with focus on innovation, collaboration and problem solving;
* Ability to translate data, forecasts and metrics in the context of the business process outsourcing field into short-term and long-term goals;
* Bachelor’s or/and Master’s degree.
The company offers:
* One of the best office locations in Sofia;
* Competitive salary;
* Additional employee benefits;
* Recognition programs and initiatives that bring added value to your career path;
* Internal training programs;
*Relocation allowance;
If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N VM_AD).
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Категория:
Администрация
Административни и офис дейности
Държава:
България
Населено място:
Гр. София
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
12.07.2019
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК
