Healthcare associate with English, Late Shifts

Описание

Are you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and desire to make a difference, apply now!

Your Role:
As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.

You will:
Use active listening and conversational skills to understand and resolve consumer issues efficiently.
Give special attention to sensitive cases.
Develop expertise in our product portfolio and consumer expectations.
Proactively contribute ideas to improve service quality.
What We're Looking For:
Empathy and emotional intelligence
Fluency in English (written and verbal)
Strong phone and verbal communication skills
Customer service experience is a plus
Proficient in typing and computer skills (MS Office)
Organized with good decision-making and analytical abilities
Team-oriented with a positive attitude
High school diploma or equivalent

What do you get from us?
Competitive salary
A modern, vibrant workspace with excellent facilities
Comprehensive medical plan covered by the company
Transportation allowance and life insurance
Night shift transportation allowance
Career development opportunities
Annual reward and recognition events
Holiday pay
Engaging team events
Voluntary day off
Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Изисквания към кандидата

Езикови познания:
Английски език, Руски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

04.11.2024

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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