Email & Chat Customer Care Representative with Greek, Italian, Spanish, Dutch, Finnish, Norwegian

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a global leader in field of online gaming and sports betting. We are
on looking for motivated, customer-oriented and language skilled people for the role of Email
and Chat Customer Care Representative with Greek, Italian, Spanish, Dutch, Finnish, Norwegian - Remote.

Essential Duties and Responsibilities:
* Dealing directly with customers via live chat and email and providing answers to their
questions and issues;
* Informing customers of any upcoming regulation changes, requirements and promotions;
* Responding promptly, with a friendly attitude and wholesome solutions;
* Keeping up with all company rules, regulations, guidelines, policies and procedures;
* Preforming other tasks or duties regarding helping the players as requested by the
management;
* Expanding the knowledge of the business by assisting on various projects and task groups.

Requirements:
* Great fluency in one of the following languages: Dutch, Finnish or Norwegian and English;
* Skilled with tech and using different office software and communication tools;
* Self- driven, always striving to improve customer’s experience;
* Multitasker, able to think on their feet, evaluate the customer and make quick decisions;
* Great attention and dedication to detail
* Friendly, team-player attitude.

Our client offers:
* Attractive salary, annual performance bonus, additional skills bonuses;
* Health and dental insurance;
* Access to training and development and opportunities to progress your career;
* Standard working time;
* Remote option available – until the end of Pandemic.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_ECCC)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Административни и офис дейности

Държава:

България

Населено място:

Гр.

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

19.01.2022

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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