Chatbot Conversation Designer- дистанционно

Описание

If you want to step into a multinational company with numerous development opportunities and amazing people, scroll no more!

ABOUT YOUR NEW JOB
Bring your amazing personality, we will take care of the rest. With many internal programs that aim to prepare you for the next step - people management or simply to expand your business expertise and knowledge, we believe we will be the right place for your professional development!

YOUR NEW KEY RESPONSIBILITIES
Provide support to HR process owners in development and contract improvement of the chatbot support for HR processes & systems management
Provide suggestions for the new content pipeline definition, in cooperation with the HR Operations, group process owners in HR & outside of the function
Analyze & report chatbot performance for identification of areas of improvement
Cooperate with Subject Matter Experts in HR and other functions to define the content to be developed in the chatbot
Cooperate with BSO People Services Specialists to identify the chatbot knowledge gaps for further content development
Communicate with BSO People Services and country process experts for the content localization
Actively train Chatbot on building new connections between questions and intents
Ensure timely content delivery through cooperation with SMEs & Chatbot Mentors

ARE THESE YOUR SECRET INGREDIENTS:
Knowledge of established HR business processes (talent acquisition, performance management, learning & development, HR administration)
Experience with HR systems (SAP, CSOD)
Conversion/dialogs building skills
Analytical thinking with customer-oriented approach
Experience with Microsoft Excel (Macros) is essential
Excellent command of English – both written and verbal
Linguistics degree is considered an advantage

BY JOINING OUR TEAM YOU WILL GAIN:
We can offer you many development opportunities - internal development programs, professional certifications, many interesting internal events, causes and parties. Moreover, you can take home office days and use flexible working hours. Of course, social benefits such as additional healthcare, food vouchers, company transportation, amazing beverages in our office and holiday bonuses.

About your new Team
We are a family of over 30 thousand energetic and enthusiastic people. Each and every one of us is the secret ingredient of Coca-Cola HBC – the world’s largest bottler and partner of The Coca-Cola Company. Our every day mission is to delight 595 million consumers by offering a choice of over 136 iconic global and favourite local brands, in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 28 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.

Think you’ve got the secret ingredient? Apply Now!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Човешки ресурси

Държава:

България

Населено място:

Гр.

Адрес:

ул. "Рачо Петков Казанджията" 8

Дата:

16.03.2023

Организация:

jobs.bulgaria@cchellenic.com
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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