Contact Center Professional with Swedish, Norwegian, Finnish, Dutch, German, French, Italian, Polish

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a global leader, bringing innovation to the field of customer
experience management. We are on a lookout for open, skilled and team-oriented individuals
for the role of Contact Center Agent with Swedish, Norwegian, Finnish, Dutch, German, French, Italian, Polish and English.

Essential Duties and Responsibilities:
* Representing the company and serving as initial point of contact for customers;
* Striving to offer understanding and assistance, utilizing active listening and empathy;
* Offering additional attention to sensitive contacts and cases;
* Cultivating knowledge and understanding of company’s products;
* Acting as a part of the team, ready to help and guide other colleagues.

Requirements:
* Fluency in one of the following languages: Swedish, Norwegian, Finnish, Dutch, German,
French, Italian, Polish and English (both written and spoken);
* Strong typing, MS Office skillset and a high school diploma;
* Empathy, good communicating and active listening with nice phone manners (previous
contact center experience is a plus);
* Organized analytical thinker with a team-player attitude.

Our client offers:
* Attractive remunerating, plus a fully covered medical plan and life insurance;
* Standard working time (Monday- Friday);
* Played holiday, a transportation allowance and annual rewards;
* Different career development and growth options available;
* Open, collaborative work atmosphere and a pleasant and modern work space.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCPSNFD)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Административни и офис дейности

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

03.06.2022

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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