Shift Lead with French

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading outsourcing companies in the Bulgarian market. Currently, they are looking for:

Shift Lead with French

Main Responsibilities:

• Guiding the team towards attaining the metrics;
• Conducting assessments of the team and filling in the knowledge gaps;
• Responsible for company trainings and team buildings;
• Daily analysis of the incoming volumes;
• Responsible for client escalations and documentation;
• Ownership of team schedules.

The client offers:

• Excellent salary;
• Great social package;
• Additional bonus system;
• Working remotely due to the pandemic;
• Standard working time;
• Online paid training;
• Great office location near a metro station;
• Real chances to develop professionally in one of the most successful outsourcing companies in the Bulgarian market.

Job requirements:

• Excellent level of French and English (C1 Level);
• Excellent communication skills;
• 3+ years of previous experience in an outsourcing company;
• At least 1-year experience as a senior agent;
• Experience as a Shift Lead, Team Lead, or Quality Analyst will be considered an advantage;
• Knowledge in Microsoft/Windows/ MS Office Suite/Antivirus and firewall support/ VPN/ PC hardware/ ITSM ticketing tools.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.

HRS Bulgaria has License 2361/15.09.2017

Изисквания към кандидата

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Администрация
Административни и офис дейности

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

24.11.2022

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за ЕЙЧ АР ЕС България ООД може да получите ТУК