VIP Account Manager with German

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a software company and is one of the leaders in iGaming and betting industry – 25 years’ experience in the area. They provide solutions worldwide.

Currently, they are looking for motivated specialists to join their multilingual team in the position:

VIP Account Manager with German


As a VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing losts. Proactive outbound communication will be essential for this role to care VIP players. VIP Account Managers are responsible for acquiring and retaining high-value customers for gaming operators.


Main Responsibilities:

Build strong relationships with VIP players to ensure highest level of retention through knowledge of customers, player behaviors, interests and dislikes;
Proactively contacting the VIP clients and presenting them the tailored promotions and deliver the highest level of direct customer care;
Tracking and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle;
Constantly reactivate players with calls, emails, SMS and chat;
Up-sell potential VIP players by monitoring their behavior and ensure they receive targeted offers.

The client offers:
Excellent salary;
Luxury social package;
Office location in the heart of the city center of Sofia;
Flexible working hours (Mon – Fri / no night shifts);
Paid trainings;
Regular Happy hours;
Great bonus system;
Real chances to develop professionally in a leading international company on the Bulgarian market.

Job requirements:
Excellent level of German;
Working level of English;
Experience as a VIP Account Manager / Sales agent / Retention will be considered an advantage;
Pro-active attitude, problem-solving and great communication skills with high confidence on the phone.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Bulgaria has License 2361/15.09.2017

Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Администрация

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

24.11.2022

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

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