Remote Backoffice Care Consultant with German, Estonian, Lithuanian or Latvian and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-establish company offering services, products and solutions in
the BPO field. We searching for approachable, driven and adaptable social media
enthusiasts the role of Remote Backoffice Care Consultant with German, Estonian, Lithuanian or Latvian and English - Full Time or Part Time.

Essential Duties and Responsibilities:
* Engaging as a supportive presence on the company's social media platforms;
* Assisting customers with various inquiries and resolving issues;
* Offering guidance and information regarding the company's offerings;
* Maintaining professionalism to ensure positive customer interactions;
* Adhering to company policies and procedures.

Requirements:
* Fluency in Lithuanian, Latvian, or Estonian (C1) and English (B2), proficiency in multiple
languages preferred;
* Friendly and approachable and driven to deliver excellent service;
* Adaptability and quick problem-solving skills;
* Proficient computer skills and familiarity with social media platforms;
* Previous experience in customer service or contact centers is advantageous.

Our client offers:
* Attractive compensation without phone responsibilities;
* Comprehensive online onboarding during the initial 4-week period;
* Opportunities for career growth and development through training;
* Impressive social benefits including healthcare, gift vouchers, and sports discounts;
* Remote work opportunities with standard hours and weekends off;
* Inclusion in company events such as charity initiatives and team outings.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_RBCCGELLE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Администрация
Административни и офис дейности

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

16.03.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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