Pro Technical Operations Associate - English

Описание

Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of New York, Plano, San Francisco, London, Paris, Hong Kong, Sydney and Sofia.
 
We are seeking career minded and independent individuals for a full-time position of Pro Technical Operations Associate at Back- Office Operations - Sofia, Bulgaria. Prior banking/customer service experience and a college degree in a related field are preferred.
 
Job Category: Financial Services
Hours: 40 hours/week. Monday to Friday ( 12:00-21:00 working hours )
 
Key Duties & Responsibilities:

- Onboarding New Clients for the PRO Sales Team.
- Creating and maintaining the process used for the lifecycle of a client from close of sale to documentation requirements, Prime Broker confirmation and Traiana Mapping.
- Respond to Onboarding related and Sales support team’s queries.
- Offer guidance and share expertise with other members of the Company.
- Liaising with legal on all documentation required for new Onboarding as needed.
- Ensure all activities are recorded through the various Company`s databases
- Creatively seeking solutions to challenges arising from client requirements and requests from within the firm using the tools and systems available as necessary.
- Working closely with each sales rep on the above to meet the specific needs and business requirements of each client during the Onboarding lifecycle.
- Creating and maintaining relationships with the firm’s prime brokers, platform providers, technical partners and other internal departments such as Accounting and Pro Account Setup.
- Perform cancellations/amendments/reissues for revenue amendments; review and monitor cancellations and amends to client revenue capture report.
- Assist in testing of new systems and vendor solutions to learn the platforms
- Assist with process improvement projects as needed

Experience & Skills:
- Excellent communication skills and the ability to communicate with all levels within and outside the company in English.
- Be a team player with exceptional organizational and management skills and be comfortable working under pressure and with tight deadlines.
- Proactive approach to researching and resolving issues.
- Ability to work independently with minimal supervision.
- Distinguish between high and low priority situations; strong organizational skills
- Demonstrated ability to multitask within a fast paced environment.
- Must be flexible to work different shifts based on business needs
- Familiarity with systems used in Forex transactions booking and straight through processing functionalities is a plus
- Knowledge of Software and systems used in the financial services industry such as Post Trade Services, Position Management, CRM and Accounting applications would be considered as advantage.
- Extensive Microsoft application skills

A summary of the working conditions:
- Opportunity to further develop your skills and potential and grow in a dynamic multinational company
- Competitive remuneration package
- Team building events

 If you are interested, please send your CV  to: m.dragomir@icrecruiting.eu

InterContinental Recruiting is an equal opportunity recruiting company. We thank you in advance for your resume. All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 1334/- exp. 01.08.2016

Mona Dragomir
InterContinental Recruiting

Please contact me with any questions:
Email: m.dragomir@icrecruiting.eu
http://icrecruiting.eu/

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Профил:

Ние предлагаме

Вид заетост:
Непълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Банково дело
ИТ и Компютърни специалисти
Консултантски услуги

Държава:

България

Населено място:

Гр. гр.София

Адрес:

София 1000, ул. Карнеги 11а

Дата:

24.07.2014

Организация:

Probook
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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