Technical Support Guru with English
Детайли
Описание
Are you a fan of new technologies, applications and state of the art devices? Then this opportunity might be just the right one for you! To ensure the expansion of our service delivery center in Sofia we are looking for Technical Support Specialists who will be dealing with support of routers, wi-fi set up and smart control systems and device integration.Your main tasks:
• Provide first class customer service and technical support through phone and e-mail
• Help customers with account, product and order -related inquiries
• Utilize provided tools and resources to resolve customer issues and walk-through
• Represent the client in a professional yet friendly manner through phone and email interaction
• Adhere to client’s defined processes & procedures and company policies
• Transfer or endorse contacts to the appropriate department for resolution
Our requirements:
• Excellent English – both written and spoken
• Computer Navigation Skills and multi-tasking
• Knowledge in internet router's specifications, internet connectivity and troubleshooting
• Ability to communicate technical issues clearly to non-technical users
• Knowledge in Consumer Electronics' specifications, usage, and troubleshooting
• Excellent communication skills
• Flexible working hours
We will give you:
• Very competitive salary
• Attractive performance incentives
• Top-notch training
• Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation Allowance
• Employee recognition programs
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.
Изисквания към кандидата
Езикови познания:
Английски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Трудов срочен
Ниво в йерархията:
Категория:
Консултантски услуги
Контакт център (call centers)
Държава:
България
Населено място:
Гр. Друг
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
16.03.2022
Организация:
Sutherland
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Sutherland може да получите ТУК
