Sеrvice & Billing expert with Spanish- София

Описание

We’re hiring! Come and join our Experian community.
About Us
Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 22 000 people in 32 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Position Title: Sеrvice & Billing expert with Spanish
The Service and Billing Team has to ensure all billing requirements are met on each client's account. They are also responsible for processing renewal contracts and raising the relevant invoices, along with any account amendments and credit notes. It’s a fast paced environment where your attention to detail and commitment to accuracy is imperative.

What you’ll be doing?
Applying pricing and fees to customers account schedules;
Checking documentation is complete, quality checking credit notes and manual invoices that have been keyed and approving them in the system;
Investigating and fixing the root cause of credit notes;
Ensuring KPI’s/SLA’s are met for all Business Units;
Identifying process or system improvements;
Updating process documentation as required;
Liaising with colleagues in the Service and Billing Team and other Stakeholders around Experian;
Supporting team members in resolving queries;
Being a “go to person” in case of a query;
Process Improvement Focus – update process map, identify process gaps.

What you’ll bring?
1+ year of related experience;
Relevant higher education degree;
Fluency in written and spoken Spanish & English;
Ability to work on own initiative and prioritise daily workload accordingly;
Accurate processing of information;
Good attention to detail;
Management of own workload;
Team player;
Decision making;
Proficient in Microsoft Word and Excel.

Why Us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What you will get:
Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
Opportunity for flexible working hours and home office.
Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.
Our Social Benefits Package - the way we care for our People
We are passionate about what's next for you. We reward curiosity and promote growth. We believe the workplace should be a place of personal, professional and emotional fulfilment.

Our concept is simple. We believe in expanding horizons – it’s what makes Experian a global leader.

Изисквания към кандидата

Езикови познания:
Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Продажби - експерт мениджъри

Държава:

България

Населено място:

Гр. София

Адрес:

Sofiya; Mladost 4; Business Park, building 15

Дата:

02.02.2024

Организация:

Easy Consult
Агенция за подбор на персонал

Детайли за организацията:

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