Risk Operations QA and Training Specialist

Описание

Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.

Our staff of over 2,200 includes more than 30 nationalities, based at our offices throughout the world.

With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.

PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).

For more information, visit: www.paysafe.com

To support our product portfolio and to help us grow our highly talented and committed workforce, we are currently looking for a Risk Operations QA & Training Professional

Responsibilities

-Review and evaluate performance of the Operational Risk Specialists
-Build processes and policies related to the quality assurance in the Operational Risk Department
-Identify areas of improvement for the Operational Risk processes
-Identify areas of improvement for the Operational Risk Specialists
-Prepare trainings for the Operational Risk Team Specialists
-Prepare the training process and structure for the new recruits in the department
-Deliver trainings to new recruits and existing members
-Prepare different reports and analysis
-Other tasks related to the fulfillment of all described above
-Report to the QA Manager and Operational Risk Director in a timely manner about all cases related but not limited to:
- Underperformance of any team member
- Deviation from any internal project deadline
-Communication with CS, Compliance, MS and all other departments in the company
-Review on risk operations specialists work in the field of:
- Documents evaluation
- Review of daily transaction flow from the available payment methods
- Investigation of different fraud and AML suspicious patterns and behaviour
- Users activity evaluation and monitoring
-Serve as escalation point of specific issues for Operational Risk Specialists and employees from other departments
-Achieve individual goals, based on quantitative and qualitative standards
-Perform other duties and special projects as required

Candidate Requirements

-Strong analytical mindset
-History of self-direction
-Ability to work collaboratively in a team environment
-Confidence to make independent decisions
-Strong written and verbal communication skills
-Demonstrated ability to multi-task within a fast paced environment
-Good computer and internet literacy
-Good knowledge of Skrill and Neteller product
-Previous experience in Fraud detection team(s) or other department of Paysafe or similar position in another company across the payments industry.

We offer:

-Opportunity to help write the history of a leading multinational company
-Tailor-made training and ongoing development to help you get on the cutting edge of online payments
-Merit-based career progression in a fast growing organization
-Environment where product expertise, professional and personal commitment are rewarded
-Competitive remuneration package which recognizes and encourages service excellence
-Fun and collaborative working atmosphere
-Cool new office

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

14.06.2017

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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