Customer Service Agent with Finnish

Описание

We keep growing!

Our brand-new client is a company that creates award winning coffee machines and kitchen appliances, designed to inspire people to produce perfect food and beverage results in their own homes with ease.

Your typical day:
As a representative of the brand, you will be expected to deliver high-quality customer service and manage inbound and outbound calls and emails in a timely manner. Your main duties will include identifying customers’ needs through active listening, providing information, troubleshooting and finding solutions. We would rely on you to build sustainable relationships and engage the customers by taking the extra mile. You will attend frequent educational trainings to improve your knowledge of the kitchen appliances, their usage in the kitchen and to become a food thinker.

What you need to have is:
Fluency in Finnish and English, both written and verbal
Strong phone and verbal communication skills, along with active listening.
Work experience in a customer experience center is an advantage
Good typing and computer skills (MS Office applications)
Be organized, have decision-making and analytical skills
Team player with a great attitude
High school education
What do you get from us?
Competitive salary
A bright, modern and exciting place to work, with excellent staff facilities
Medical plan fully covered by the company
Transportation allowance and Life insurance
Various career development opportunities
Annual reward and recognition events
Holiday pay
Team and Concentrix events
About us:
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги
Обяви, подходящи и за лица с бежански статут

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ж.к. Младост 4, Advance Business Center 1, ул. Самара 4

Дата:

02.12.2024

Организация:

CONCENTRIX SERVICES BULGARIA ЕООD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за CONCENTRIX SERVICES BULGARIA ЕООD може да получите ТУК