Customer Care Specialist with Norwegian, Finnish or Danish and English (PTE or FTE)

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global giant in the BPO field, known for their many satisfied clients.
We are on a search for friendly, flexible and organized people for the role Customer Care
Specialist with Norwegian, Finnish or Danish and English (PTE or FTE).

Essential Duties and Responsibilities:
* Striving for customer satisfaction and a positive experience every time;
* Responding to customer inquiries and providing accurate solutions;
* Staying informed about the company's products and services;
* Maintaining detailed case logs for future reference;
* Collaborating with colleagues as part of a team.

Requirements:
* Flexible and adaptable to varying customer needs;
* Excellent communication skills and a friendly demeanor;
* Proficient in Norwegian, Finnish or Danish with strong English skills;
* Team-oriented mindset with a commitment to excellence;
* Organized, with the ability to prioritize tasks and meet deadlines;
* Available for shifts and weekend work.

Our client offers:
* Flexible working hours, organized in shifts, including 4-hour or 6-hour shifts;
* Competitive pay and comprehensive benefits package;
* Initial training provided (lasting for first 11 weeks on the job);
* Ongoing learning opportunities and opportunities for career growth and advancement;
* Assistance for relocation to Bulgaria (for international employees);
* Friendly working atmosphere and paid annual leave days.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CCSNFDE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

26.08.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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