Research Interviewer with Russian- София

Описание

We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Research Interviewer with Russian with TTEC in Plovdiv or in Sofia, BG.

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC:

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

As a TTEC Customer Experience Champion, You’ll Enjoy:
· Additional income opportunity – freelance project
· Flexible schedule – completion of a monthly target ( 40 phone interviews) during suitable time within the slot 10 am. – 6 pm., Monday-Friday
· Environment that stimulates achievement and excellent customer service;
· Competitive remuneration package;
· Access top notch business best practices;
· Work in a challenging and pleasant business environment;

What You’ll be Doing:

As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.

On a typical day, you’ll:
· Contact customers from a database and conduct phone interviews in regards with a market research on customer satisfaction;
· Handle outbound phone calls;
· Provide high level communication skills in order to persuade the respondent to finish the interview;

Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:

· Fluency in Russian;
· Good level of English - B2;
· Analytical and sales skills;
· Customer handling skills.

Interested? Apply Today!
· Click on the Apply Now button.
· You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions.
· Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

Career Changers Welcome Here

Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the customer focused skills it takes to join our associates team.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

Business Park Sofia, Bldg. 3, FL 3 Sofia 1766, Bulgaria

Дата:

04.01.2022

Организация:

Телетек Европа ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Телетек Европа ЕООД може да получите ТУК