Global Technical or Customer Solutions Consultant- София
Детайли
Описание
Are you ready for new challenges?Are you looking for an opportunity for professional development?
If the answer is YES, WE ARE LOOKING FOR YOU!
Our client is a leader in the field of technical support and BPO services, and the position is a Global Technical or Customer Solutions Consultant with:
- English
- Polish
- French
- Italian
- German
- Dutch
- Hungarian
- Spanish
- Portuguese
- Swedish
Essential Functions/Core Responsibilities:
- Assist customers with questions and problems; research and provide a resolution.
- Provide Technical Support to Troubleshoot issues.
- Solve problems that may be unstructured and require use of conceptual thinking.
- Ensure service delivered to customers meets contractual Key Performance Indicator (‘KPIs’).
- Listen attentively to customer needs and concerns; demonstrate empathy and build rapport.
- Prepare complete and accurate work including appropriately notating accounts as required.
- Participate in activities designed to improve customer experience and business performance.
The ideal candidate is awesome at the following:
- A passion to help those in need - Customer Service and Technical Support Excellence.
- Strong desire to help and take ownership on seeing things through.
- Curious, with a desire to always learn more, including strong problem-solving skills.
- Ability to work as a team member, as well as independently with minimal supervision.
- Effectively communicates, both written and verbally.
- Troubleshoot basic and routine customer issues that are technical in nature.
- Ability to multi-task and adapt to changes quickly.
- Dependable and flexible to rotate shifts, as needed.
- Fluency or good level in main language (B2 or C1);
- Advanced in English (B1-C1);
- Attention to detail;
- Excellent communication, interpersonal and organizational skills;
Our Client Offers:
- Competitive salary + bonuses;
- Excellent social package;
- Modern office with top location;
- Life insurance;
- Opportunity for professional development.
ЕNHANCE YOUR TALENT! If you think you match the requirements above and you are interested in this opportunity, please do not hesitate to send us your CV in English.
For more information call us on 0882 356 944 or online.
Only short-listed candidates will be contacted.
Easy Consult Company LTD - Recruitment Agency (license № 2339 from 30.08.2017)
Our services are free of charge for candidates.
Изисквания към кандидата
Езикови познания:
Английски език, Немски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Трудов безсрочен
Ниво в йерархията:
Административен персонал
Трудово възнаграждение:
От 1700 до 2700 лева на месец
Категория:
Бизнес /консултантски услуги
Държава:
България
Населено място:
Гр. София
Адрес:
Sofiya; Mladost 4; Business Park, building 15
Дата:
08.08.2019
Организация:
Easy Consult
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Easy Consult може да получите ТУК
