Salesforce/ CRM Administrator

Описание

Обява за работа от JobTiger.bg

Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in New York, Plano, San Francisco, London, Paris, Hong Kong, Sydney, and Sofia.

The Salesforce Administrator will be a part of Product Development department that supports and develops Salesforce through the online ticketing system. He/she will support all international offices of our Client.

Working hours: 40 hours/week. Monday to Friday - 10:00 to 7:00 pm

Responsibilities:
Daily administration and support of Salesforce database including but not limited to managing multiple user set-up, data quality, record types, page layouts, workflows and fields
Keeping up to date with Salesforce features and functionality and providing recommendations for process improvements
Train new and existing users on how to run reports and dashboards
Analyze Business requirements, procedures and provide solutions
Inform staff on system maintenance or downtime
Provide end-users with technical support
Facilitate training for users and for new features
Creating and maintaining documentation on processes, policies and Salesforce configuration
Work and deploy from Sandbox environment to test all changes to business logic
Assist with testing Apex development in testing environment
Ability to work independently, as well as part of a team, on multiple projects
Ability to troubleshoot and work with users to ensure SF meets their needs
Detailed-oriented with communication and analytical skills
Provide excellent support to "customers" across the globe (internal users) via face to face, chat, telephone and email communications
Requirements for the candidate:
Ability to work independently, as well as part of a team, on multiple projects
Ability to troubleshoot and work with users to ensure SF meets their needs
Excellent writing skills for documentation creation/maintentance
Detailed-oriented with communication and analytical skills
Provide excellent support to "customers" across the globe (internal users) via face to face, chat, telephone and email communications

A summary of the working conditions:
Opportunities to further develop your skills and potentials and grow in a dynamic multinational company
Competitive remuneration package
Friendly team
Team building events

If you are interested in this job opportunity, please send your CV in English.

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. IC Recruiting Ltd. Recruitment license from National Agency of Employment No 2087 / 22.07.2016

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Профил:

Ние предлагаме

Вид заетост:
Непълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Банково дело

Държава:

България

Населено място:

Гр. гр.София

Адрес:

София 1000, ул. Карнеги 11а

Дата:

14.11.2017

Организация:

Probook
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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