Business Analyst - Sofia

Описание

SUMMARY:
We are looking for a person who is good in both – tech and personal skills, as the person on this position will work closely with main departments (and decision makers) in Acronis – RnD, Support and Sales.

We are looking for a creative, passionate, energetic, collaborative, and reliable individual who thrives in a fast paced and high volume work environment. The ideal candidate for Acronis will have exceptional resource management and prioritization skills. They must be able to collaborate and communicate effectively with others. We need someone who is hands-on, dependable, and committed. Someone who is results oriented and can execute organizational goals with the utmost urgency and commitment. Like every other position at Acronis, our System analyst should embody all 5 of our company values: responsive, alert, detail oriented, makes decisions and never gives up.

RESPONSIBILITIES:
Salesforce.com administration and configuration
Business project management – internal projects (business requirement, execution, collaboration with other teams, overall project management)
Business infrastructure management (SFDC, telephonic systems, etc)
New tools/projects implementation/integration
System analysis: assessing internal tools and processes and providing analysis
SKILLS & EXPERIENCE:
Bachelor’s degree in Marketing, Business or Information Technology; MBA degree is a plus.
Minimum of 2 years of experience working with as a system analyst/infrastructure manager in Service departments (Support, Sales, Customer Care); experience with telephonic systems and CRM platforms as administrator (preferably Salesforce). Certifications, a strong plus.
Solid understanding of workflow processes and systems within a support/sales cycle and ability to describe it in graphical view (diagrams, flows, processes, actors, etc)
Proven knowledge of Excel/SQL, process modelling methodologies, project management
Ability to prioritize and manage multiple priorities, projects, resources.
Experience within the technology industry preferred but not mandatory.
WE OFFER:
Attractive remuneration
Additional Health & Dental insurance
Public Transport Support
Partial fitness program compensation
Challenging atmosphere and interesting projects
Future career development in a multinational company

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. Сан Стефано 22, ет. 3

Дата:

22.04.2019

Организация:

Acronis
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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