Account Manager

Описание

Introduction
Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets and online cash solutions.

Access your digital marketing future by joining Income Access, a Paysafe Company that specializes in digital marketing services and technology solutions for the constantly evolving online market place. As a supplier of an award-winning affiliate tracking and reporting software, Income Access, has been a leader in the iGaming industry for over 15 years.

Income Access’ success is built on adding value to our partners by demonstrating an appreciation for the relationship between identifying needs and providing solutions. We develop impactful digital marketing solutions by bringing together experts in affiliate marketing, social media marketing, web development, graphic design and copywriting.

With a blend of projects that focus on both autonomous and collaborative skills, Income Access offers room for growth and an environment that fosters new abilities. Are you ready to take the next step by working at a forward-thinking company that values creativity and nurtures talent?

Essential duties:

The responsibilities of the Account Manager consist of providing clients with ongoing training, technical support, and insight thereby establishing meaningful, strategic, and profitable relationships. The goal of the Account Manager is to retain and grow the business with our current client. This is done by ensuring that clients are optimally benefiting from the Income Access software as well as identifying opportunities to increase the use of products and services offered by Income Access.
• Client Relationship Management - Initiate frequent communication with your portfolio of accounts to learn about the client’s business, their goals and strategies, and their points of pain in order to identify opportunities to better leverage how the client works with Income Access and increase revenue.
• Client Training – train clients on the best use of our software to match their business needs, and notify clients of software upgrades and schedule training on new features for the client’s staff
• Client Communication – Create awareness and increase up take of product features, new product launches, services and offerings, and share relevant industry news in order to maintain a close professional and strategic relationship with clients
• Maintain a high level of client satisfaction through effective client support and problem determination
• Resolve basic technical problems and general "how-to" questions
• Manage the onboarding of new clients to the Income Access software, which includes defining the scope of the integration and understanding the client’s business needs and requirements.


Your profile:

• 2 to 3 years’ experience in Account Management, Customer Service or Business Development
• University/College degree in business or related field
• Strong client relationship management skills
• Excellent problems solving skills.
• Ability to understand and communicate basic technical problems and resolutions clearly to both a technical and non-technical audience
• Ability to analyze trends to develop sustainable solutions for the growth of our client programs
• Excellent verbal and written English communication with strong editing and proofing skills
• Exceptional knowledge of the Internet and how users interact with content
• Understanding of search engine queries and directory sites
• Knowledge of online marketing and the industry
• Attention to detail and strong organizational skills
• Strong work ethic
• Eager and willing to overcome challenges
• Demonstrated ability to work in a fast-paced, competitive, and fun environment
• Proficiency in MS Word, Excel, Outlook, PowerPoint
• Knowledge of affiliate marketing is considered an asset
• Knowledge and understanding of HTML is considered an asset
• A working knowledge of one or more of the following language is considered an asset: Turkish, Russian, Italian, Spanish, Hebrew, French


Additional benefits:

• Opportunity to be a part of writing the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• One of the top 10 best designed offices in the world


Are you ready to take your career to the next level?

Send your Cover Letter and CV. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.


Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Счетоводство и Одит

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

07.01.2020

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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