Collections Specialist (6 Months Contract)

Описание

Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets, and online cash solutions.

What to expect
Manage operational support on all aspects of Collection processes
Collection of debt whilst providing a proficient level of customer service over the phone/email
Identify and track all new and increased negative balances
Reconcile merchants’ outstanding balances and unapplied payments
Maintain a detailed record of all Collection cases including notes on debt follow up
Advise and escalate problematic cases to management
Liaise with internal teams to address and reduce overdue balances caused by system issues and manual processing errors
Work with external debt collection agencies, providing requested information and documents in a timely manner
Participate in projects directly impacting processes implemented by the Collections team
Make sound, well considered recommendations to ensure smooth collection process
Ensure accurate management reporting on Collections
Establish and maintain effective communication networks with key stakeholders, business partners and peers

To be successful you need to have
2+ years’ experience in an administration role
Excellent English written and verbal skills
Experience in Collections would be beneficial
Experience in online payments environment would be beneficial
Ability to work in a fast-paced environment

We offer in return
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
One of the top 10 best designed offices in the world
Only shortlisted candidates will be contacted

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

05.11.2020

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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