VIP Account Manager with German/Italian + English- София

Описание

Manpower Group is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services worldwide.

Manpower Bulgaria is looking for one of its international partners – an international outsourcing company, for an ambitious candidate to join their team.

VIP Account Manager with German/Italian + English


Responsibilities:
Monitor and analyze the VIP database daily, taking appropriate actions to maximize their value throughout their lifecycle;
Proactively engage with VIP players through calls, emails, SMS, and chat to reactivate them;
Identify and upsell potential VIP players by closely tracking their behavior and providing targeted offers;
Develop and execute marketing and player management strategies tailored to VIPs;
Address VIP inquiries promptly and ensure satisfactory resolutions;
Collaborate closely with the CRM team to segment promotional and bonus offers effectively;
Regularly contact significant winners and losers to maintain engagement;
Share knowledge and insights with other VIP Account Managers;
Become an expert in sports/casino games, enabling fluent communication with players in these domains.


Requirements:
Proficiency in spoken and written English and German (mandatory);
Business and sales-oriented mindset;
Strong analytical skills, including proficiency in Microsoft Excel;
Ability to deliver results and exceptional service within tight deadlines;
Flexibility to work shifts, including evenings, weekends, and public holidays;
Self-starter with a positive, can-do attitude and effective problem-solving abilities.


What to Expect from Us:
Competitive salary package;
Monthly and annual performance-based bonuses;
Food vouchers;
Opportunities for career development and advancement;
20 days of annual leave;
Health insurance from the first month;
Free snacks and beverages in the office, with Happy Hour on Fridays;
Discounts on Multisport cards;
Supportive work environment with positive teammates;
Team-building activities;
Convenient office location.


We are looking forward to receiving your application! JOIN NOW!!!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Счетоводство и Одит
Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, ул.Никола Мирчев №33

Дата:

24.04.2024

Организация:

Менпауър България ООД
Агенция за подбор на персонал

Детайли за организацията:

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