Chargeback Specialist (6-months contract)- София

Описание

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading specialised payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualised transactional volume of over US $120 billion in 2021, and approximately 3,500 employees located in 10+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

What to expect:
Participates in internal projects from chargeback perspective;
Coordinating internal resources and vendors for the flawless execution of projects from chargeback perspective;
Responsible for preparing and updating procedures related to internal projects;
Establish new processes in regard to company’s projects from chargeback perspective;
Deliver weekly, monthly reports and ad-hoc;
Fully responsible for quality assurance review and UAT of the process end-to-end;
Provide the regular feedback for the projects, testing process and the results;
Collaborate with other internal departments and vendors involved in company’s projects;
Escalate and investigate technical issues;
Working on issues identified during the testing in order to resolve them;
Liaise with internal teams and vendors to address and resolve problems;
Act as the subject matter expert and central point of contact along with the Manager of internal projects;
Oversee projects, investigating and escalating issues in case of challenges in the implementation of projects;
Deep knowledge of the Chargeback process;
Keep GOLA and internal SLA.

Your Profile:
Bachelor’s or master’s degree in finance or similar area would be an advantage
Experience within the Financial Services or Card industry would be an advantage
Imperative that the person is a Team player
Fluent in English is a pre-requisite
Proficient MS Office, particularly Excel
Proactive attitude, self-motivation
Analytical skills with attention to detail
Demonstrates a strong sense of responsibility
International mindset

We offer in return:
The opportunity to write the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
Flexible working model by combining working from home with office collaboration days
Only shortlisted candidates will be contacted.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

13.09.2022

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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