Senior Billing System Specialist

Описание

We’re hiring! Come and join our Experian community.
About Us
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact on people and business.

Position Title: Senior Billing System Specialist

What you’ll be doing?
Troubleshooting issues - Review incidents raised, validate error conditions, and identify possible reasons for failure
Provide expertise on how to leverage features of the billing system.
Create and maintain user documentation and reference guides
Working with business users, stakeholders, account managers to provide guidance and information on the Billing Systems functions (RPM, ARIA, RDE)
Conduct user training and application overviews. Create and maintain training packs.
User Acceptance Testing - Create and own user test plans for the acceptance testing of new features or break fixes
Coordinate testing activities where multiple parties are involved
QA Testing - Perform testing of new features or break fixes throughout development sprints
Working with business users, stakeholders, account managers to confirm and produce business requirements for features that require development by the technical teams
Business requirement analysis - Scope and define functional requirements for enhancements and/or changes to the billing systems
High level design - Document high-level design (i.e. how system should work) for enhancements and/or changes to the billing systems
Build Ad-hoc reports - Determine data required to meet reporting requirements and develop new reports where required
Provide guidance and assistance to the Billing Systems users on how to create a Request for Change (RFC) for enhancements they consider beneficial to the application and users
What you’ll bring?

Previous experience working in a fast-paced function is essential;
Analytical problem solver with an eye for the detail;
Team player with abilities to work in complex cross-functional and geographically diverse teams
Ability to process and present large quantities of financial data, so you will have strong Excel (pivots, Boolean operators, lookup/match functions) and PowerPoint skills
You'll be able to demonstrate that you have the confidence and ability to communicate effectively (both written and verbal) as well as being comfortable working with stakeholders at all levels
ITIL Foundation qualification / exposure
Knowledge of external test tools and utilities, would be advantageous but not essential

Why us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives.

As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What are you waiting for? Apply now to discover the unexpected. We can’t wait to hear from you.

To find out what it’s really like to work with us, search #UniquelyExperian and #ExperianLife on social media.

Our Social Benefits Package
We are passionate about what's next for you. We reward curiosity and promote growth. We believe the workplace should be a place of personal, professional and emotional fulfilment.

Our concept is simple. We believe in expanding horizons – it’s what makes Experian a global leader.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

29.12.2022

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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