Senior Billing System Specialist

Описание

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact on people and business.



Job Description

What you’ll be doing?

• Troubleshooting issues - Review incidents raised, validate error conditions, and identify possible reasons for failure
• Provide expertise on how to leverage features of the billing system.
• Create and maintain user documentation and reference guides
• Working with business users, stakeholders, account managers to provide guidance and information on the Billing Systems functions (RPM, ARIA, RDE)
• Conduct user training and application overviews. Create and maintain training packs.
• User Acceptance Testing - Create and own user test plans for the acceptance testing of new features or break fixes
• Coordinate testing activities where multiple parties are involved
• QA Testing - Perform testing of new features or break fixes throughout development sprints
• Working with business users, stakeholders, account managers to confirm and produce business requirements for features that require development by the technical teams
• Business requirement analysis - Scope and define functional requirements for enhancements and/or changes to the billing systems
• High level design - Document high-level design (i.e. how system should work) for enhancements and/or changes to the billing systems
• Build Ad-hoc reports - Determine data required to meet reporting requirements and develop new reports where required
• Provide guidance and assistance to the Billing Systems users on how to create a Request for Change (RFC) for enhancements they consider beneficial to the application and users

Qualifications

What you’ll bring?

· Previous experience working in a fast-paced function is essential;
· Analytical problem solver with an eye for the detail;
· Team player with abilities to work in complex cross-functional and geographically diverse teams
· Ability to process and present large quantities of financial data, so you will have strong Excel (pivots, Boolean operators, lookup/match functions) and PowerPoint skills
· You'll be able to demonstrate that you have the confidence and ability to communicate effectively (both written and verbal) as well as being comfortable working with stakeholders at all levels
· ITIL Foundation qualification / exposure
· Knowledge of external test tools and utilities, would be advantageous but not essential

Additional Information

Why us?

· Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
· Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
· Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
· Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
· Opportunity for Flexible working hours and Home Office.

In order to stay safe and be responsible, we introduce a remote hiring process with online interviews for all candidates.

Interested to find out more about our Experian Bulgaria team, review our candidate book: https://view.pagetiger.com/experian-bulgaria-candidate-book/experian-bulgaria-candidate-book-2020

Experian across EMEA and APAC leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

29.12.2022

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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