Junior Account Specialist

Описание

We’re hiring! Come and join our Experian community.
About Us
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

Position Title: Junior Account Specialist
The role is part of our Client Access Management Team that is responsible for the delivery of identity & access management services for UK&I Experian customers and products. Their primary goal is to ensure that our customers have the right access to the right products at the right time. Accuracy, attention to detail and ownership are fundamental to the success of this team. This is a client-facing and client-focused role.

What you’ll be doing?
Supporting our customers with the access request process;
Supporting the client contact attestation process;
Communicating with clients in writing;
Working to ensure that KPI’s/SLA’s are met;
Identifying process or system improvements;
Performing all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly;
Follow complaints and escalation processes.
What you’ll bring?
Around one year of experience in a similar role;
Client orientation;
Strong written and verbal English;
Excellent attention to detail;
Accurate processing of information;
Ability to work on own initiative and prioritise daily workload accordingly;
Proficiency in Microsoft Word and Excel;
Decision making skills;
Ability to deliver results.
Why us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives.

As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What are you waiting for? Apply now to discover the unexpected. We can’t wait to hear from you.

To find out what it’s really like to work with us, search #UniquelyExperian and #ExperianLife on social media.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

23.07.2024

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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