Sеrvice & Billing expert with Spanish

Описание

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

Job Description

The Service and Billing Team has to ensure all billing requirements are met on each client's account. They are also responsible for processing renewal contracts and raising the relevant invoices, along with any account amendments and credit notes. It’s a fast paced environment where your attention to detail and commitment to accuracy is imperative.

You're probably wondering what you'll be doing:

· Applying pricing and fees to customers account schedules;
· Checking documentation is complete, quality checking credit notes and manual invoices that have been keyed and approving them in the system;
· Investigating and fixing the root cause of credit notes;
· Ensuring KPI’s/SLA’s are met for all Business Units;
· Identifying process or system improvements;
· Updating process documentation as required;
· Liaising with colleagues in the Service and Billing Team and other Stakeholders around Experian;
· Supporting team members in resolving queries;
· Being a “go to person” in case of a query;
· Process Improvement Focus – update process map, identify process gaps.

Qualifications

We look for you to bring:

· 1+ year of related experience;
· Relevant higher education degree;
· Fluency in written and spoken Spanish & English ;
· Ability to work on own initiative and prioritise daily workload accordingly;
· Accurate processing of information;
· Good attention to detail;
· Management of own workload;
· Team player;
· Decision making;
· Proficient in Microsoft Word and Excel.

Additional Information

We offer:

· Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
· Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
· Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
· Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
· Opportunity for Flexible working hours and Home Office.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

05.02.2024

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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