Customer Support Specialist - Sofia
Детайли
Описание
General duties:Administration, installation and support electronic banking system modules for the Bank's business customers;
Administration and support VPOS merchants ;
Participates in the compilation of the procedures and requirements for the operation of the developed electronic distribution channels;
Participates in the training of customers, according to the requirements for working with the products of electronic channels;
Consults and provides methodical assistance in case of problems encountered by clients using the services of electronic channels;
Requirements:
Bachelor’s degree in Mathematics, Information Technologies or other relevant;
In-depth knowledge of Windows, Linux operating systems, as well as knowledge of computer networks;
Ability to work with MS Office 2016/2019 (Word, Excel, Outlook, PowerPoint, etc.);
Experience working with MultiCash system and knowledge of card payments is an advantage;
Good command of English;
Mental and behavioral stability in stressful situations, analytical thinking, communication skills, ability to work in a team.
DSK Bank offers:
Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
Food vouchers in the amount of 200 BGN per month;
25 paid holiday leave;
Additional Health Insurance;
Favorable conditions for housing and mortgage lending, as well as for bank products and services;
Preferences for bank products and services;
Annual bonus scheme depending on the achieved results;
Preferential conditions for Multisport / CoolFit card;
Great location – in the heart of Sofia’s city center;
Discounts in various companies;
Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
Refer a Friend Bonus.
Documents for application:
CV
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Срок на заетост:
Договор:
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
Банково дело
Държава:
България
Населено място:
Гр. София
Адрес:
ул. “Московска” 19, Централно управление
Дата:
29.02.2024
Организация:
Банка ДСК АД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
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