Service Planner

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

On behalf of our client, Atlas Copco Customer Center in Bulgaria, a world leading provider of sustainable productivity solutions, in industrial compressors, vacuum solutions, gas and process compressors and expanders, air and gas treatment equipment and air management systems we are searching for a motivated candidate to take the challenge and to successfully fulfill the position of:

Service Planner (Compressor Technique)

Basic responsibilities:

Coordinate the day-to-day work schedules of the service division;
Give special attention to work as a mobile operation, ensuring the workflow is constant at all times and no technicians are losing time in premises;
Instruct mobile technicians as to daily and weekly work schedules;
Set priorities and keep a flexibility in the planning to handling emergency requests;
Ensure the orders are correctly allocated and released for the service technician and that all parts are available prior to the visit date;
Ensure that spare parts are delivered in a fast and efficient way;
Monitor and record the progress of all customer orders, to ensure work is fully completed and any additional work is planned and completed in time;
Constantly liaise with Service Technicians, Technical support, Aftermarket Sales Engineers and other service branches to transfer, highlight and resolve customer requests or problems;
Prepare quotations for incoming customer requests and leads from FSE technical reports. Follow up of the quotations and negotiation;
Collect information from the Service Technicians, in order to accurately record and maintain customer records and machine-park file;
Coordinate with the Service Administrators as to closure of completed works.

Candidate Profile:

Engineering educational background or business administration but with experience in working in a similar role or in a role requesting development of technical knowledge of industrial equipment;
Experience (min 3 years) in administration of service department or in sales/service of industrial equipment;
Excellent knowledge of MS Office and advanced knowledge of Excel module;
Knowledge of SAP, CPQ, C4S applications are considered as advantages;
Technical knowledge of air compressors is an advantage;
Languages: native in Bulgarian and good knowledge of English language.

The company offers:

Excellent opportunities for career development in a fast-growing, world-class company;
Unique company culture and strong organizational values;
Great working environment within a team of successful, talented and motivated professionals;
Competitive remuneration plus bonus scheme and social package;
Challenging and exciting work.
All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

HRS Bulgaria has License № 1510/14.09.2012 for providing human resources services, valid until 14.09.2017

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Инженери

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

16.03.2017

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

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