Customers Technical Support

Описание

Our Company
DANCO INDUSTRY is a leader in fluid sealing systems and heavy-duty bearing systems for OEMs throughout the Eastern and Central European region. The company is a successor of a business model, put together in 1989. It is a part of a global partnership, serving all-together worldwide. We have earned a reputation for outstanding quality provider in sealing technology design.
Roles and responsibilities
 Provide technical support to customers and our business partners via the web, email and phone
 Provide exceptional customer service - maintain proactive communication, act on customer enquiries in a timely and quality manner, follow-up on delivery issues, establish a productive relationship with the assigned accounts
 Issue Customer Quotations, enter customer orders and keep track on the order status - monitor and coordinate with the internal units the progress of the production and shipment process;
 Address any gaps in order patterns to ensure compliance with contractual requirements and work with the necessary departments to address any non-compliance issues
 Negotiate with customer requests as it relates to lead-time and expedited delivery time.
Experience and expertise
 Master degree in Mechanical Engineering
 Experience in a similar position is a plus
 Fluent Writing and Verbal English
 Ability to work well in a team;
 A strong customer focus;
 Attention to detail and ability to prioritize
 Proficiency with MS Office
 Experience with ERP planning systems is a plus
 Drivers License Category B
What we offer you
 Full time Employment
 Excellent social benefits
 Various Trainings

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Магистър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Инженери

Държава:

България

Населено място:

Гр. София

Адрес:

Дата:

07.02.2018

Организация:

DANCO INDUSTRY Ltd.
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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