Customer Success Manager with German, French, Hungarian or Hebrew- София

Описание

UpSkill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.

We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!

As a recruitment agency, we will provide you with multiple career opportunities and all the information about each one of them. We will answer all your questions in advance, will prepare you for the interviews ahead and will support you throughout the whole recruitment process.

Our current client is an Inside Sales partner of the biggest global technology companies whose products and services are used by everyone of us! With 15+ years of proven success, they leverage a scalable, technology-enabled sales framework supported by integrating Digital Marketing, Inside Sales, and Custom Analytics. And their Sofia team is currently expanding...

On their behalf, we are currently looking for open and dynamic professionals who are interested in joining their local operations as a Customer Success Manager with German, French, Hungarian or Hebrew.

Responsibilities:
Assist customers in onboarding, utilization, and consumption, and pursue renewal/expansion opportunities;
Engages with existing customers in onboarding or steady state phases, works with end users, operational, business, and financial decision makers;
Collaboratively drive change management and share adoption best practices, address customer issues to ensure successful transformation;
Demonstrate expertise multiple offerings or full portfolio coverage;
Post-sale onboarding, long term change management, and contract renewal or product refresh;
Produces new pipeline in Existing Accounts, utilization/consumption increase.
Requirements:
Bachelor’s degree is required;
Experience in consultative selling, account management or other customer success/nurture engagement work from a consulting or pre-sales environment, experience in any is ideal;
Excellent communication skills in German, French, Hungarian or Hebrew and English;
Fluency with basic productivity tools (Outlook, O365, Web Conferencing tools) and experience using CRM systems required, experience using prospecting tools (Zoominfo, Techtarget, etc.) preferred;
Executive level written and verbal communication, strong stakeholder relationship building;
Consultative selling, account management or other customer success/nurture engagement work to deliver with end Customer;
Knowledge of client industry trends and demonstrated experience in learning new products and services;
Understands requirements for successful onboarding/adoption and critical escalation paths for customer issues.
The company offers:
Opportunity for career development within a global team of highly motivated professionals in a friendly and dynamic work environment;
Competitive salary and a bonus package;
Dynamic working atmosphere with freedom to fully bring in your individual strengths and skills.


If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!

Please send your CV in English.
Please note that only short-listed candidates will be contacted.

License №2826. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

08.09.2021

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК