Technical Support Representative with Russian

Описание

UpSkill Ltd is an HR Service Provider with unique expertise in IT, ITO, BPO, SSC and SDC Recruitment, Training and HR Consulting. UpSkill is transforming traditional HR Services into exciting, engaging and effective Human Relations. Our Consultants are competent in building strong connections and facilitate efficient relations between job candidates and clients.


Our client is a business process outsourcer specializing in global, consumer, patient and end user engagement. Their network of global contact centres provides multi-lingual support to customers in over 175 countries. This project is for a big Pharmaceutical company, looking for talented people to help them grow together and develop their potential.

The Technical Support Representative will help customers (sales force and office-based users) by providing resolution of technical and network problems with hardware and peripherals – laptops, tablets, printers, mobile phones, routers, in a friendly, professional manner over the phone and via email.


As a Technical Support Representative you will be responsible for:

Resolving username and password problems
Diagnose and resolve technical hardware and software issues
Uninstalling, reinstalling software applications
Verifying proper hardware and software set up
Assisting with navigating around application menus
Troubleshooting email issues

What you need to have in order to be successful:


Advanced verbal and written skills in Russian- minimum C1 according to the CEFR*
Upper-intermediate verbal and written skills in English - minimum B2 according to the CEFR*
Interest and/or experience in IT as an end-user

Why join the company? The Company offers:

An excellent remuneration package
Annual bonus based on performance
Professional on-boarding and on-going trainings
Opportunity to build a career within a leading US Company
Social benefits package- Additional Health Insurance, free access to a gym facility and a swimming pool


If you meet the above mentioned criteria, don’t hesitate to apply!

We welcome the opportunity to learn more about you!



Please send your CV in English.

Please note that only short-listed candidates will be contacted.

License No.1740 valid through 25.06.2019. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
Без професионален опит

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

16.04.2019

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК