Customer Support Representative with English (REMOTE)- Севлиево

Описание

UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.
We believe that being friendly is the best policy, and that’s why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.
Our current client a global business process outsourcing company, the local partner of the leading UK telecom operator. On their behalf, we are currently looking for Customer Support Specialists with English.

Responsibilities:
- Responsible for the quality of service over the phone in accordance to established company standards;
- Providing feedback to end users after request or after processing a specific case;
- Actively promoting and educating end customers about potential products and services that may be of benefit to them and conducts sales through service where such is appropriate;
- Maintaining up-to-date information in the database about performed activities and operations;
- Operating with specialized software to provide queries and support for work systems.

Requirements:
- Excellent command of English language
- Communication skills and ability to maintain good relationships with customers, assisting them in finding the best solution;
- Highly empathetic and thoughtful, with the ability to understand customers’ needs;
- Ability to work on shifts, No midnight-shifts;
- Positive attitude and motivation;
- Previous experience in Customer Service is a plus.

The company offers:
- Opportunity for career development in a large global company;
- Excellent salary and benefits package;
- Additional health care;
- Food vouchers;
- Work within a friendly and supportive company culture.

If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License No.2826. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

25.09.2024

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК