Network Engineer

Описание

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Your responsibilities:

Implementation, Test and Major changes on corporate Network infrastructure
Network Implementation, Test and Major changes related to Application deployments
Technical validation of Standard Changes and Requests for Network
Technical point of contact from Global perspective for Bulgaria
Pro-active diagnoses and fix of technical issues arising during development of new technologies affecting Network
Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact TI’s infrastructure
Applies ITIL methodology to the role and follows best practice standards and processes
Adheres to Telus International security policies and report incidents to the appropriate operations functions
Assists in the Continual Process Improvement (CPI) program as needed
Work on assigned projects as directed by Senior management

Our requirements:

Two years of experience in deploying, configuring, managing Network and network components
General knowledge of telecom and Network industry and standards
Excellent English language skills
IP. MPLS and routing knowledge in an ISP environment
Good technical knowledge and understanding of best practice standards and the practical implementation of processes to ensure repeatable quality work.
Professional, structured and proactive approach to projects and initiatives
Positive and approachable team player
Self-motivated with good organizational and communication skills
Analytical and problem solving skills
Calm and productive under pressure
Detail-oriented and organized approach to work
Efficient and productive with good time management skills
Proven ability to meet internal and external deadlines

We offer:

Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Инженери

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София 1000, ул. "Алабин" 1,Телъс Тауър

Дата:

23.05.2019

Организация:

TELUS International Europe
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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