Quality Control Specialist

Описание

For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

We have the pleasure to invite you to join our team as a:

Quality Control Specialist


Mission of the role:

As a Quality Control Specialist you will be responsible for the overall support quality of the Global Data-In team. You will assist the team managers in increasing the support quality and provide the best possible service to GfK's internal customers, based on predefined KPIs, rules and extensive and productive trainings.

You will...
Do regular quality checks of support tickets
Do regular quality check of data processing scripts, making sure that they are implemented according to the requirements
Prepare monthly individual and team scorecards
Train new joiners
Maintain a Quality Control documentation
Maintain an on-boarding documentation, all new processes and procedures should be updated accordingly
Maintain a knowledge platform and actively share gained knowledge

You have...
University degree or relevant experience
Basic knowledge and/or experience in any object-oriented programming (OOP) language
Experience on a support role will be considered as an advantage
Strong communication, organizational and presentation skills
Ability to communicate and translate complex information into simpler, common language
Strong attention to details
Fluent English, both written and spoken
Familiar with MS Office
Be welcome to send us your up to date CV in English and we will offer in return...
Exciting work environment that brings people together
Use of the latest digital technologies
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Competitive remuneration and bonus scheme linked to individual performance and company results
3 additional non-working days annually
Food vouchers
Health insurance
Discount program with external vendors (+ Sodexo Sport Pass)
Eco friendly travellers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
Variety of sport activities such as football and traditional Bulgarian dances
Last but not least – GfK Sofia office is located close to the city centre and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blvd

We encourage an entrepreneurial and innovative spirit. We are looking for self-starters, who accept challenges and create solutions. Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Специалист - качество

Държава:

България

Населено място:

Гр. София

Адрес:

София, бул. Цариградско шосе 47А

Дата:

21.02.2020

Организация:

ГфК България ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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