Service Engineer

Описание

The Role
Our Bulgarian market development requires a Service Engineer to support existing key customers, strengthen the team to grow, operate and develop the external service activities in Bulgaria. This is a field based role and will be required to travel to client sites carrying out planned and preventive maintenance on pumps as well as reactive maintenance and commissioning. It will be expected of the Mobile Service Engineer to deliver high level on-site customer support, maintenance and repair service to existing and future clients. As this is a customer facing role, you will exhibit high professional company image at all times. A Smartphone, Laptop and company car will be provided.

Key Responsibilities
 Providing technical service support to customers in Bulgaria.
 Carry out on-site inspections and repairs to WME equipment (pumps, cyclones, valves, sieves, etc..).
 Identify problems on site location and look for possible causes and solutions.
 Giving advices/supports to customers with regard to maintenance and spare parts.
 Providing technical service support and expertise for outside sales force, consultants and customers.
 Make a service report(s) of the external activities.
 Report materials, hours in our extensive administration systems.
 Preparing spares quotations and bids related to service.
 Proposing, securing, performing and executing service contracts with end users.
 Carry out commissioning of new equipment supplied.
 Advising customers on equipment installations and start up.
 Assisting and internaly/externaly carrying out with customer complaints.
 Preparing service and maintenance trianings or proposals for clients.
 Support aftermarket sales through field/site visits to understand how our equipment operates and wears, and to work with direct reporting and the technology center to develop product/material improvements in line with customer expectations.
 Being involved site surveys to ensure the solutions are compatible with existing customer plant and equipment.
 Work closely with sales team and support identify market opportunities and potential customers and develop these relationships to deliver on aftermarket objectives.
 Ensure maximize all opportunities and deadlines and customers’ expectations are met.
 Proposing/support/manage equipment and process trials effectively in order to ensure maximum success rate.
 Perform failure analysis and troubleshooting for customer problems.
 Prepare reports detailing technical problems to initiate necessary corrective product modifications and/or recommended manufacturing process changes.
 Learn and share inter-company best practices.
 Support/manage our internal workshop/werehouse to carry out stock management and service works.
 Monitoring inbound and outbound shipments planned for next week; execute process with the warehouse operative.
 Ongoing communication with customers and suppliers.
 Prospecting of new customers in the defined territory.
 Follow and comply with all WME and VCA safety and work rules and regulations. Maintain departmental housekeeping standards and Company policies, procedures, and programs.
 Follow and secure to work in a manner that ensures the safety of themselves and others.
 Promote and demonstrate compliance to company safety procedures and legal obligations.
 Recognize and report and resolve hazards identified.
 Engage and promote a zero harm culture.
 Be aware of physical limitations based upon job requirements

Experience and Qualifications
 Minimum 3 years experience with maintenance within Sand & Gravel Plant or process industries would be advantageous
 Knowledge of minerals processing industry and/or aggregates, power, chemical & process industries
 Mechanical / Electrical background is desirable
 Competent in using Microsoft Office suite
 Driving license is essential


Compensation and Benefits
 Company car
 Mobile Phone
 20% bonus
 Company pension
 Company Share scheme
 25 days holiday

If you are interested please send your CV (in English) on email: angel.radev@mail.weir

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Специални умения:
Experience and Qualifications  Minimum 3 years experience with maintenance within Sand & Gravel Plant or process industries would be advantageous  Knowledge of minerals processing industry and/or aggregates, power, chemical & process industries  Mechanical / Electrical background is desirable  Competent in using Microsoft Office suite  Driving license is essential

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Трудово възнаграждение:

От 3000 до 4500 лева на месец

Категория:

Строителство, Архитектура
Инфраструктура
Енергетика и Ютилитис (Ток/Вода/Парно/Газ)
Инженери
Специалисти - електротехници

Държава:

България

Населено място:

Гр. София

Адрес:

Дата:

29.07.2021

Организация:

Weir Minerals Europe Limited - Branch Bulgaria
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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