Technical Support Engineer - Level 2

Описание

Novi Global is an international executive search company originally set up in Ireland. We are working globally across various industries & functions with offices in Ireland, United Kingdom, Spain, Saudi Arabia, South Africa, Pakistan, Gibraltar and Bulgaria. Through our Affiliates, our reach is global, with hundreds of recruiters extending into the Americas, Africa, the Middle East, Europe and Asia.

Our specialty is Executive Search and specific white-collar recruitment projects, headhunting the right candidates for our clients, in a professional, confidential and discrete manner. For us, it is not about quantity, but a quality approach, which is valued by our clients and candidates alike.

-------------------------------------- Our Client --------------------------------------

Our client is a global telecommunications service provider with a strong presence on the Bulgarian market. For their constantly growing technical team, we are currently searching for a:


Technical Support Engineer – Level 2


Responsibilities:

• Monitor application servers and workload, make adjustments if necessary.
• Handle incidents (analyse logs, error handling, finding resolutions or workarounds within the specified SLAs/OLAs).
• Work with a ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks.
• Prepare and execute tasks related to billing/rating/batch processing.
• Collaborate with other engineers.

Requirements:

• University degree in the field of IT/Telecommunication or any other relevant.
• At least 2 years of working experience with monitoring/reporting/supporting applications.
• Linux hands on experience.
• SQL Knowledge (eg. Oracle, MSSQL, MySQL).
• Fluent in English.
• Knowledge of German would be considered as a plus.


Should you consider yourself as the right candidate for this role, we would be glad to receive your CV in English.

Only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing Novi Global to work and process with your personal information following the Law for Personal Data Protection.

Agency license Number 2123 issued on 04.10.2016.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Телекомуникации - инженери и техници

Държава:

България

Населено място:

Гр. София

Адрес:

ж.к. Дружба, бл. 286, вх. А, ет. 7, ап. 4

Дата:

13.04.2022

Организация:

Рекрут Про ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Рекрут Про ЕООД може да получите ТУК