Business Analyst with Identity Access Management

Описание

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.


Responsibilities:

• Maintenance of all Products/Services managed by the IAM platform
• Writing and producing reports (e.g. SQL) as required
• Perform data analysis and produce summary reports with insights as required
• Creation of Excel/PowerPoint dashboards and presentations as required
• Contribute to technical design discussions and provide conceptual solutions to problems;
• Develop and define a wide range of documentation, for example process documents, functional specifications, etc. as required
• Communicate (and/or train as necessary) on documentation content
• Proactively conduct ad-hoc as well as regular analysis of IAM system, documentation, processes, data, etc.
• Investigate IT procedures, standards and/or guidelines
• Instigate and drive IAM process enhancements
• Conduct analysis on whether IAM policies/standards are being followed
• Promote and enforce IT risk policies
• To train and mentor newly appointed team members and team leaders
• To initiate the necessary training for the team; ensures the current exchange of experience and knowledge in the team
• To provide 100% timely reporting to the client and management

Qualifications

Understanding of application platform integration and transitions to facilitate seamless business processes
Proven ability to elicit, analyze, and document business requirements effectively
Ability to create clear and concise functional and non-functional specifications
Strong problem-solving and critical-thinking skills to address complex business challenges
Excellent communication skills and ability to collaborate effectively with cross-functional teams to drive successful outcomes
Familiarity with user acceptance testing and experience in process implementation and improvement
Understanding of software development lifecycle (SDLC) methodologies (such as Agile) and proficiency in using PowerPoint and Excel for data visualization and analysis
Fluency in verbal and written communication in English
Demonstrated proficiency in using ticketing tools, with a preference for experience in Service Now and JIRA
Experience with IAM platforms is required, particularly with Quest One Identity would be considered an advantage
Advanced Excel skills would be highly beneficial
SQL knowledge would be a valuable asset

Additional information

Additional health and life insurance coverage
Generous annual leave
Food vouchers and various discounts
Transportation / Utilities allowance
Competitive salary and clear career progression
World-class on-the-job training
Fully remote opportunity - Bulgaria based

All your information will be kept confidential according to EEO guidelines.

Изисквания към кандидата

Езикови познания:
Английски език, Немски език, Френски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Студенти/Стажанти, Експертен персонал без ръководни функции

Категория:

Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. Друг

Адрес:

район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1

Дата:

30.03.2026

Организация:

Sutherland
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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