Customer Care Specialist with French- София

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

HRS currently works with the leaders on the BPO market in Bulgaria. For them we are searching for enthusiastic people to join the dynamic world of the Outsourcing career.

Customer Care Specialist

Tasks and responsibilities:

• Managing communication channels related to our client's web services;
• Customer support in French language via chat/e-mail and phone;
• Participating in competition session and taking part in innovations regarding our client's business;
• Increasing customer satisfaction by using professional customer support techniques.

What we offer:

• Professional experience with international company;
• Excellent working conditions, in-house recreational activities;
• Great atmosphere with a professional team of 100 or even more talented and committed people;
• Opportunity to practice your language skills;
• Regular feedback about your performance;
• Personal development and promotional opportunity.

What you need to be:

• Fluent or native in French language;
• Very good level of English language;
• Self-motivated, pragmatic, friendly and communicative;
• Customer relationship skills to manage telephone-based interactions, including escalations.


Apply and you will get the full broad information about your possibilities with HRS Bulgaria in the BPO sector!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

HRS Bulgaria has License № 1510/14.09.2012 for providing human resources services, valid until 14.09.2017

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти
Хардуер/Разработка и поддръжка
Телекомуникации

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

10.02.2021

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

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