Office 365 Cloud Support Engineer with German

Описание

Who we are:

We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more
than 150 service centers, offering services in 47 languages in 31 countries. Both companies are known for providing exceptional service. Now, combining the best assets of each,
we offer greater expertise and services for our clients and many more career opportunities for our talented employees.

Clients and customers around the globe can now benefit from our expanded geographic footprint, language capabilities, and breadth and depth of services.

What we offer:

Great multicultural environment, strong team spirit with multiple initiatives involved - team buildings, Friday fruits, Happy hour at the Coffee corner and much more...

What we are searching:

We are searching for IT enthusiast with basic IT skills to became technical engineer for Cloud based software and technologies

Key responsibilities of the role:

The Support Engineer Office 365 will ensure that all customers are satisfied with the effectiveness and efficiency of the support they receive. By utilizing knowledge of the customer environment, the Support Engineer will deliver timely and high quality incident resolution focusing on prevention and knowledge transfer.

Personal Success profile

* Exceptional interpersonal and communication skills in German language
* Customer-oriented, possessing good soft skills
* Ability to describe technical information both with technical terms and in simple words
* Ability to capture information easily, summarize it and provide it briefly
* Ability to work under constant workload
* Ability to quickly search in the web for any information needed
* Technically-oriented person, good at troubleshooting and problem solving

Key professional and personal skills:

* Basic networking knowledge (have you ever set up a router at home? do you know what IP address is?)
* Interest in IT (our product changes almost on a daily basis - will you keep up?)
* Familiarity with Microsoft products (Basic knowledge of Office 365 and its services - Exchange Online, SharePoint Online, Lync Online etc.)
* Technical background is considered as an advantage

Our offer:

* Strong remuneration package
* Achievement recognition bonus policy
* Individual career path - personal training on the maintained technologies; management and technical career growth, enhanced by learning and development program; regular performance assessment;
personal certification plan and great source of technical articles and support information
* Standard working hours
* Environment of high skilled and collaborative colleagues

If you recognize your profile in the above mentioned requirements, we would be happy to contact you further.

Изисквания към кандидата

Езикови познания:
Английски език, Немски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Студенти/Стажанти, Неквалифициран персонал, Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, бул. М. Луиза 9-11

Дата:

29.07.2015

Организация:

Convergys International Bulgaria LTD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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