Managed Services Data Intern with English

Описание

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. We work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That is how we work at HP. Moreover, this is how ideas and people grow.

InternStellar Program @HP Bulgaria:

We will use our knowledge and experience to give you a real taste of the most iconic tech company worldwide. We will teach you how to create, execute and celebrate business wins. By joining the team, you will play a role in business strategy, analysis, and operations.

Once you begin your journey, you will be going through an onboarding phase and two game levels:

• Onboarding phase: Taking classroom theory into practice, you will start learning about the business, our secret language, and strategies, and getting to know our amazing people. Your own opinion will count every day!

• Level 1 (6 months): Then you will be given your individual project and play on the battlefield straight away. Of course, we will help you pick-up and conquer challenges.

• Should you show great results at level 1, your contract might be extended for another six months, leading you to Level 2 (Month 7-12): This will be your time to shine and showcase all you have learned so far. Expect to jump-over a raised bar.


What a Managed Services Data Intern does at HP:


The Managed Services Data Intern is responsible for managing data alignment and accuracy within the operation of Managed Print Services and Managed Device Services determining the root causes for data discrepancies and driving their respective resolution. He/she is the single point of contact (SPOC) for the Service Delivery Manager in case of CBA (Contract and Billing Automation) operational queries, data issues and discrepancies related to any type of fleet data change.

Business context:

The EMEA Customer Support and Service Delivery Organization offers Managed Services & Solutions to Enterprise and Corporate customers combining Hardware, Supplies, Financing and Services in a Managed Print/Device Services (MPS/MDS) offering. The Managed Services Business is expanding and is a strategic growth area to HP.

Responsibilities:

Process data corrections by Initiating or making system changes
Validate that changes are processed in time, meeting the preset quality criteria
Ensure accurate and aligned asset data across systems and tools
Proactively elevate and escalate any data related discrepancies to support teams
Track and capture data/metrics

In order to be eligible to participate in this internship, you need to:

Be current regular university student
Data and problem management or project coordination experience would be a plus
Our #SuperInterns usually are:

Fluent in English (spoken and written)
Strong organizational and interpersonal skills
Strong collaboration, influence and negotiation skills in cross-functional teams
Reliable, fast learner
Comfortable to work in a remote, virtual environment
Good analytical thinking and ability to solve problems
Process focused

Technical skills you would need:

MS Office applications (Outlook, Excel etc.)

What do we offer:

Additional medical insurance
Life insurance
Additional days paid leave
Food vouchers
Wellness program (incl. Multisport cards)
Work-life balance support including work from home opportunities
At HP, the future is yours to create! What are you waiting for? Apply Now!

This is to inform you that HP Inc. Bulgaria EOOD (“HP”) is personal data controller. Some of the information that you provide voluntarily is personal data and falls under the protection regime under the General Data Protection Regulation and the Bulgarian Personal Data Protection Act. The personal data provided by you will be processed for the purposes of the selection process as well as in respect of any future contract of employment between you and HP. HP takes the responsibility to handle, use and store your personal data, ensuring its protection and confidentiality.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

ул. Бизнес Парк София 1, сграда 10 No 1, бл. 9

Дата:

05.06.2023

Организация:

Hewlett Packard Enterprise
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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