Helpdesk and Customer Support Agent
Детайли
Описание
Helpdesk and Customer Support Agent with English + French or Dutch*The position is located in Ruse, Bulgaria
This is a fantastic opportunity to work for a young, global, innovative and people-driven organization.
We're looking for English, Dutch or French speakers to join our Customer Support or Helpdesk team in Ruse, Bulgaria. We offer a competitive salary, great benefits and development opportunities.
We offer:
• Great working environment
• International experience
• Attractive remuneration + bonuses
• Career development
• Relocation bonus
Responsibilities
• Inbound telephone and email communication from our customers in the required language, and in English, to provide technical/helpdesk support for customers using our online systems.
• Escalate any IT or system issues to the regional service team for resolution.
• Manage customer communications throughout investigation and resolution of the technical issues
Required skills and experience:
• Fluent in English +Dutch or French
• Excellent communication skills
• Excellent soft skills
• IT background, or strong interest in technical support (Helpdesk only)
• Interest in providing sales support (Customer Support only)
• Ability to deliver results and meet customer expectations
Please submit your detailed resume (CV) via Apply button.
Изисквания към кандидата
Езикови познания:
Английски език, Немски език, Френски език
Трудов опит:
Образование:
Бакалавър
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Друг
Ниво в йерархията:
Трудово възнаграждение:
От 800 до 1000 лева на месец
Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. Русе
Адрес:
Дата:
26.09.2016
Организация:
OMISC LTD
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за OMISC LTD може да получите ТУК
