Client Relations Specialist with Hungarian, Polish, Slovak, Slovenian or Estonian

Описание

Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the largest contact centre providers in the world – we are looking for Non voice customer service agent with Hungarian, Polish, Slovak, Slovenian or Estonian. You will be primary liaison to the customer and the customer follow-up process. The Client Relations Specialist in this position must be positive, self-motivated, and consultative.

Essential Duties and Responsibilities:
* Responsible for account management;
* Your day will consist of phone calls, emails, and other communications with clients to ensure the client is matched with the best product;
* Sends out emails to clients using templates and customize when needed;
* Assist with new client account setup;
* Deal with customer enquiries via email or chat;
* Data entry of information into the system;
* Providing timely reports and feedback to customers.

Requirements:
* Fluency in Hungarian, Polish, Slovak, Slovenian or Estonian;
* Good English;
* Attention to detail;
* A desire to learn and to become the best possible version of yourself;
* Knowledge of Microsoft Office applications (i.e. Word, EXCEL, and Powerpoint).

Our Client Offer:
* A full-time employment, based on a labor contract;
* Very attractive salary and bonus scheme;
* Friendly working environment.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N r_SM_CRe).

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:
Английски език, Френски език, Полски език, Унгарски език, Чешки език, Шведски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Консултантски услуги
Контакт център (call centers)
Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

15.01.2018

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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