Software Team Manager

Описание

Company Description

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score and protect against identity theft.

We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

Experian is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

The purpose of Software Team Manager role is to assemble and retain high-performing team that enables efficient deliveries and robust application support. The role has full line management responsibilities and ensures that effective delivery practices are applied and followed, compliant with all policies and following industry and company best practices.

Job Description
· Takes an active role and is accountable for the selection, onboarding, development, management and performance of the team members to ensure optimal capacity, skills and performance
· Supports team members through coaching and mentoring to meet their targets and growth.
· Supports team knowledge sharing and ensures that there are no knowledge gaps or key-person dependencies
· Establishes and cultivates strong relationships with markets, partner organizations and areas of the business outside of their own
· Leads and empowers Leads and sub-teams to achieve the project, department, technology and product line goals and objectives
· Delivers technical solutions through internal and external team members
· Creates, customizes and improves policies, methodologies and processes following the best company and industry practices to ensure optimal delivery performance
· Ensures that all team members consistently meet their project commitments and performing their tasks within pre-agreed time and with high quality
· Actively drives and takes responsibility for projects, streams or initiatives, often hands on in nature, in case of emergency or exceptional situations and after approval by Practice Director
· Makes sure that all deliveries are well documented and appropriate knowledge transfer is performed as part of service transition
· Participates in escalation calls and supports fastest resolution and high customer satisfaction
· Ensures that markets are well supported, and team members are pro-actively working for minimizing critical issues and escalations.
· Supports culture where internal and external clients are in the center and strives for their high satisfaction

Qualifications
· 5+ years of experience in delivery of technical projects
· 3+ years of experience as Team Lead
· Experience with managing of a medium or large team
· Excellent leadership skills
· Excellent understanding of the development lifecycle and methodologies
· Excellent communication and presentation skills
· Excellent decision-making and problem-solving skills
· Very good stakeholder management skills
· Good project management skills
· Good risk management skills

Additional Information

We offer:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books

• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time

• Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme

• Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events

• Opportunity for Flexible working hours and Home Office

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти
Софтуер/ Разработка и поддръжка

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

07.03.2022

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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