Account Associate with Spanish and English

Описание

At HRS Staffing, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

Our Partners is a world renowned company in the Online Betting field, operating leadin web plaform for betting and gaming.

The Team’s vision is to provide an exceptional professional service to all members ensuring a positive customer experience resulting in customer satisfaction at all times dealing.

This dynamic role combines inbound support and proactive outbound contact via email, chat and phone with emphasis on Customer Service and Cross sales activities for their betting clients.


Our Partner offers:

• Opportunity to be a part of a challenging, motivating and dynamic industry;
• Free Company provided training in Customer Service and cross sales.
• Friendly work environment within an inspiring team of professionals;
• Culture built around the well-being of the people;
• Excellent salary and benefits package;
• Regular team buildings and team events;
• Happy Hours with snacks and beverages;



The successful candidate is:

• Fluent in Spanish (B2H-C1) and English (B2H);
• Multitasker able to work in dynamic environment;
• Communicative and able to facilitate exceptional customer service correspondence;
• Open minded and honest individual;
• Able to meet terms and objectives;
• Capable to work on shift schedule, with weekends included.


You will be:

• The first line point of contact for customers for account management queries and resolution handling;
• Contacting customers proactively via chat and phone to promote and upsel following a structured sales process;
• Liaising with other internal departments to assist to resolve customer queries and issues.

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

HRS Staffing Bulgaria has License № 79/21.07.2014 for providing human resources services, valid until 21.07.2019.

Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:
Без професионален опит

Образование:

Специални умения:
• Fluent in Spanish (B2H-C1) and English (B2H); • Multitasker able to work in dynamic environment; • Communicative and able to facilitate exceptional customer service correspondence; • Open minded and honest individual • Able to meet terms and objectives; • Capable to work on shift schedule, with weekends included.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Категория:

Телекомуникации

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

17.03.2017

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за ЕЙЧ АР ЕС България ООД може да получите ТУК