Service & Billing Executive with Italian

Описание

Job Description

We are currently looking for a Service & Billing Executive with Italian to support our EMEA Billing team. The successful candidate will be responsible for ensuring all billing requirements are met on each account along with processing renewal contracts and raising the relevant invoices as well as any account amendments and credit notes.
Responsibilities:

Analysing and interpreting requirements to ensure correct actions are met
Investigating queries through to resolution and fixing the root cause
Adhering to internal and external audit requirements
Identifying process or system improvements
Updating process documentation as required
Stakeholder management
On boarding and billing clients
Processing data accurately
Providing excellent customer service
Supporting sales and sales support teams
Flexibility around busy periods at month end
Managing day to day workloads
Ensuring KPI’s/SLA’s are met for all Business Units
Adhering to all Compliance and Global Security procedures

Requirements:

Relevant higher education degree
Fluency in written and spoken Italian and English
Able to work on own initiative and priorities daily workload accordingly
Accurate processing of information
Good attention to detail
Manage own workload
Able to deliver results
Flexibility around busy periods at month end
Team player
Proficient in Microsoft Word and Excel
Decision making
Client focus

Any of the following abilities and skills will be considered an advantage:

Previous experience on a similar role in an advantage
Knowledge of Oracle (desirable)

We offer:

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events

Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Интернет
ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

02.08.2018

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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